Products

abillity-overview

The aBILLity billing platform

Our aBILLity billing platform has been developed over many years to provide you with a total solution for billing, analysis of call detail records (CDRs), provisioning, real-time analysis, fraud prevention, and interfaces for accounts and CRM packages. aBILLity is a tried and trusted solution, used by 450 communication providers as the bedrock of their network service operations.

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Telecoms revenue assurance

Using aBILLity's advanced revenue assurance functionality allows you to conduct detailed CDR analysis, ensuring that you aren't selling services at a loss and that suppliers are billing you at the correct rate. You can also create innovative packages and price plans to increase margin and add to the bottom line, without necessarily increasing published tariffs.

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WebaBILLity Pro - telecoms billing web portal

WebaBILLity Pro is an online telecoms billing management portal that interfaces with the aBILLity platform to provide end-user customers access to their billing information via the web. WebaBILLity Pro takes data from Union Street's market leading aBILLity billing platform automatically in real time, without the need for manual intervention. The WebaBILLity Pro portal can be customised and white-labelled to match a CPs branding.

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LineGuard - comms fraud management

aBILLity's LineGuard fraud management software can detect and in some cases even halt fraudulent activity. The LineGuard module uses a sophisticated algorithm to scan CDR records and detect unusual calling patterns or charge rates in a customer billing account. LineGuard then alerts the reseller and, if configured, automatically blocks the line using aBILLity's WLR3 interface. LineGuard is populated with The Telecommunications UK Fraud Forum's (TUFF) hotlist of known fraudulent numbers.

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WLR3 integration

Union Street's award winning WLR3 (Wholesale Line Rental 3) software gives you complete control over your clients' WLR3 assets. Integrating billing with WLR3 gives significant business benefits in terms of reduced data entry, faster order processing, extra validation and reduced errors.

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Back-office integration

We have worked with many other leading software providers, including Microsoft and Sage, to develop integrations with other back-office solutions. These integrations lead to less duplicated data entry, time savings and improved accuracy. Through open APIs, aBILLity can be integrated with almost any other solution.

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Additional features


Scalability

aBILLity will scale effortlessly as your business grows. Ideal for start-ups or large CPs.

Market leader

The aBILLity platform is by far the most popular billing platform for UK communication providers.

First to market

A proven track record in being first to market with the most important new functionality.

Flexible delivery

aBILLity can be deployed on premise or in the cloud, self-managed or as a managed bureau solution. The choice is yours.

Fast CDR processing

aBILLity imports and rates call data records at speeds of up to 20,000,000 per hour.

Unlimited choice

aBILLity can process services from any and all service providers, giving you unlimited choice for suppliers.

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The NxTier provisioning portal

Designed specifically for telecommunications carriers and network aggregators, NxTier is a white-labelled, fully customisable provisioning portal used by carriers and/or their reseller partners for quoting, ordering and provisioning of next generation network services.

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Integration with suppliers ordering systems

NxTier offers extensive business support systems (BSS) and operations support systems (OSS) integration with many suppliers back end systems, providing direct access to their services. Sophisticated APIs mean that NxTier can be integrated with practically any supplier's ordering system.

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Quick to quote

NxTier features extensive options for configuring Ethernet services and supplementary services such as SIP and ISDN, meaning your reseller partners can submit all necessary information online, without needing to contact you with additional requirements. NxTier is also flexible, so you can easily add new products and services to the portal as required.

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aBILLity integration

NxTier completely integrates with our aBILLity billing platform. All prices come directly from aBILLity, meaning your reseller partners can quote and compare prices in the portal with pinpoint accuracy and itemised pricing for every feature in every service.

The dual benefit is that when you and/or your reseller partner provision services, this information is simultaneously pushed to aBILLity, saving time and removing the potential for errors caused by duplicated data entry.

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Flexible business process engine

A powerful business process engine gives you complete control over the back end order process, allowing you to customise and fully manage the process for how orders progress to fulfilment through the various departments within your company.

It also provides the facility to add new services in the NxTier portal, giving carriers the flexibility to diversify their product portfolio and deploy new services without limits.

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Additional features


Quick to market

NxTier can be configured quickly and brought to market within a matter of months.

Scalability

Flexible system architecture means NxTier can effortlessly scale up as your business grows.

Cost effective

NxTier can be brought to market for a fraction of the price it would cost to develop a similar portal with equivalent functionality.

Partner benefits

Providing slick online access to your services can be a decisive factor in helping your reseller partners to quote, order and win business.

Save time and resources

By using just one portal, NxTier, to quote and provision for all services, your team and your reseller partners will save countless man-hours.

Data integrity

By integrating with the aBILLity billing platform, data entered into NxTier can instantly be pushed to aBILLity, saving time, and eliminating errors caused by duplicate data entry.

Some interesting statistics

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WLR3 portal solution

Union Street's award winning WLR3 (Wholesale Line Rental 3) software is a fully managed, carrier grade WLR3 gateway offering resilience, reliability and performance. It provides complete control over your customers' WLR assets, service provisioning and fault management. It is available as a stand-alone portal solution and also as a integrated module for our aBILLity billing platform.

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Easy to use

An intuitive user interface enables you to place orders much more efficiently than other wizard based solutions. Where possible, we have translated the data which the EMP (Equivalent Management Platform) returns to provide you with a more meaningful experience.

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aBILLity integration

Our WLR3 portal really comes into its own when integrated with our aBILLity billing platform. This gives significant business benefits in terms of reduced data entry, faster order processing, extra validation, and reduced errors. By integrating with aBILLity's LineGuard fraud management module, it can also be configured to automatically block lines if fraud activity is detected. End-user customers are also able to log faults via the WebaBILLity Pro portal.

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White-labelled

The solution is ideal if you onward sell WLR to dealers and resellers, as the portal has multi-level access rights, you can also restrict the number of lines a reseller can order to reduce your credit exposure. The portal can be fully customised with your branding and colour scheme. It can also be separately branded for your resellers.

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With you all the way

We offer a range of support services to ensure that you leverage the full benefit from WLR3. This includes initial consultancy, service establishment, training and ongoing remote support

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Additional features


Control costs

Apply limits to excess charges; validate orders to reduce errors; pre-qualify orders/check availability; conduct management reporting - our WLR3 solution provides a range of functionality to help reduce costs.

Set customer expectations

The WLR3 portal allows you to manage customer expectations by giving you options to reserve numbers, book engineer appointments, check line plant availability, check progress, and much more.

CPS & IDA

The portal can be used to communicate with other carriers to place CPS and IDA orders.

API integration

Our WLR3 Portal features a sophisticated application programming interface (API) enabling other third party solutions to be integrated with WLR3 functions

Boost accuracy and productivity

A single point of entry for data and service charge synchronisation reduces errors and saves time and equally importantly, reduces errors, mis-billing and revenue loss.

What is WLR3?

Following Ofcom’s Telecommunications Strategic Review in 2005, BT signed up to a set of undertakings to ensure that any communications provider (CP) in the UK, regardless of size, would have equal access to BT’s regulated products.

WLR3 (Wholesale Line Rental 3) has been introduced by Openreach to provide a level playing field for CPs with BT Retail through a policy of equivalence of access. With WLR3, CPs can order services, view site information, book engineer appointments, reserve numbers and manage faults with access to the same features as BT Retail. In addition, with WLR3 no order forecasts are required so all orders have equal priority. Openreach engineer appointments can be booked online while the customer is on the phone to agree the date. Appointments can also be re-booked or cancelled using direct access to Openreach engineer workbooks.

How can our WLR3 portal help you?

To utilise WLR3, CPs must interface with the Openreach Equivalence Management Platform (EMP). CPs need to partner with a third party integrator (TPI) such as Union Street who can provide a solution. The Union Street WLR3 Portal Solution provides the required interface to the Openreach EMP, but offers much more functionality than simply a place to order service and log faults. The WLR3 Portal solution puts you in full control of your customers’ service provisioning and fault management, online.

Trusted by leading communications providers

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We are award winning, here are some of our recognitions

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Best Billing Platform Winner 2016

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Best Billing Platform Winner 2015

CNA14-WIN-Best-Billing-Platform-Solution

Best Billing Platform Winner 2014

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Best Channel Software Solution 2013

“When fraud occurs it’s extremely damaging, both in monetary terms and to the customer relationship. aBILLity along with our out of hours coverage provides us with a comprehensive tool set for stopping fraud early. This has enabled us to launch our Fraud Limitation Cover, which provides valuable peace of mind to consumers, and acts as a great value add for our resellers’ services.”

Mark Jones, Managing Director, Blizzard Telecom

"When I established Channel Telecom we needed a reliable and scalable billing solution for our channel partners. Union Street’s aBILLity platform has met our needs in every regard."

Clifford Norton, Managing Director, Channel Telecom

"Highnet spent a year looking at several options for billing because it was an important step and essential that we get it right. aBILLity proved to be the best option and we have used the platform very successfully ever since."

David J Siegel, Managing Director, Highnet.

"Union Street provides a holistic back-office solution that not only covers billing for voice, data and mobile, but also provides us with integration for accounts and CRM."

Darren Scott-Healey, CEO, Peach Technologies.

"With 20 billion devices worldwide being connected by 2017, Gteq needed a robust, reliable and proven billing solution we could depend on to bill M2M solutions. aBILLity has proven to be the perfect solution in this regard and the ideal platform to support our growing partner channel."

Karl McCaffrey, CEO, GridTeq