About us
Union Street – a commitment to excellence for the CP community
Established in 1998, today Union Street provides a comprehensive and unrivalled suite of back-office applications for the CP community. As an independent company we have a policy of continual product development, with a massive 35 per cent of revenues ploughed back into R&D to ensure that the Union Street product portfolio is always at the leading edge of technological innovation.
High quality software development lies at the heart of the Union Street offering. Our development team is an exceptionally talented group with thousands of man-hours experience in coding and testing the complex applications needed by telecoms providers.
We back our products with an account management and customer service team that can respond effectively to the needs of our clients. Many of our staff have previously worked for CPs and have direct relevant expertise in billing and provisioning. To ensure that our clients leverage the maximum value from our solutions we provide comprehensive user training at our own dedicated training facility.
“The Union Street Software Application Suite, structured around the aBILLity billing platform, has become the UK de facto standard for reseller billing, provisioning and customer care.” - Andy Hollingworth, Director of Wholesale, Opal Telecom.
“We have a long and successful track record in working closely with Union Street, they have been a valued third-party integrator at the forefront of WLR3 development” - Jon Carter, Head of Customer Reception, Openreach.
Fast links
Key info
aBILLity can now support a bi-directional integration with MS Dynamics CRM:
- Single 'view' of Customer billing data within CRM
- Migrate CRM accounts to aBILLity with single button press.