To support customers on-site we have invested in highly skilled account management team. Our Billing Managers can provide advice on optimising the aBILLity billing platform and associated application modules to ensure maximum efficiency and revenue assurance for clients.
With our revenue assurance service an expert billing manager will spend a day scrutinising your system looking for any margin increasing or lost revenue opportunities. For those CPs daunted by the task of getting their billing system back to optimum levels, we also offer a three-day Spring Clean programme of database cleaning with training so that the billing platform is in tip-top condition and the correct staff skill levels are there to maintain it.
Union Street has the flexibility to offer bespoke reporting for aBILLity should you require this to win a contract. While this is at additional cost, it can be justified if the contract is sufficiently valuable. We also offer a full bespoke consultancy service to provide solutions to practically any back-office function required by CPs. Our expert development team will take a brief, provide analysis, develop, test and implement solutions to meet your precise requirements.
Union Street are the supplier of aBILLity the UK's market leading telecoms billing platform.