Fraud is becoming a major problem for CPs. The unprotected nature of the open architecture used by many modern PBX systems means it has become easy for criminals and so called ‘phreakers’ to hack systems and plant dialler malware to bypass LCR systems for connection to premium rate numbers.
Developed by Union Street for aBILLity, LineGuard is designed to not only detect but also to stop fraudulent activity and is an additional module for the aBILLity platform. The LineGuard module uses a sophisticated algorithm to detect unusual calling patterns or charge rates in a customer billing account. LineGuard then uses the aBILLity WLR3 interface to put a bar on further calling to the suspect numbers or charge rates.
LineGuard is innovative because it not only detects fraudulent patterns of behaviour, it automatically prevents further losses by acting in real-time to bar fraudulent activity using WLR3.